Terms & Conditions

Terms and Conditions 


These terms and conditions make up a legally binding agreement (the Agreement) between Mindspace TV Pty Ltd ACN 658 572 966 (referred to in these terms as “Us”, “We” and “Our”) and you. 

This Agreement may be accepted by any one of the following methods:

(a) making payment for Mindspace TV; or
(b) accessing Mindspace TV.

If you have any questions about this Agreement please contact [email protected] before making payment. 


1. Access to Mindspace TV

1.1 Mindspace TV is delivered Online. No physical copies of any content within Mindspace TV will be provided.

1.2 Mindspace TV does not include one-on-one personalised or customised services and does not create a “patient and therapist” relationship.

1.3 Visitors to our website can access a limited number of videos without requiring a subscription and will be able to view (but not download) associated documents.

2. Payment, Price and Refunds

2.1 Payment for your 12 month individual or team subscription is required before full access to Mindspace TV will be provided.

2.2 You acknowledge and agree that there are no refunds for change of mind. Your 12 month individual or team subscription will automatically renew each year unless you cancel your membership before the renewal date.

2.3 You can cancel your subscription before your renewal date through your Mindspace TV account. Please note that if you cancel your subscription prior to your renewal date, you will not receive a refund of your subscription.

3. Mindspace TV 

3.1 You acknowledge and agree that: 

(a) we retain complete editorial control over access of the content on Mindspace TV and may alter, amend or cease the operation of the Online access at any time in our sole discretion; and
(b) access to Mindspace TV may be unavailable from time to time including for maintenance purposes. 

3.2 Mindspace TV may contain links to other websites as well as content added by people other than Us. We do not endorse, sponsor or approve any such user generated content or any content available on any linked website.

3.3 To the full extent permitted by law, We exclude all liability in respect of loss of data, interruption of business or any consequential or incidental damages as a result of use or access to Mindspace TV.

4. Limitation of Liability

4.1 Our aggregate liability to you for any Loss arising out of or in connection with:

(a) any act, error, negligence, misrepresentation or omission concerning or arising out of all of Mindspace TV (including any pre contractual statement, representation or warranty as to the quality or fitness for its purpose of Mindspace TV or as to Our ability to deliver the content in Mindspace TV); and
(b) any breach of the Agreement or breach of duty of any kind owed in connection with the provision of Mindspace TV;

is limited to and will not in any circumstances exceed the Price. 

4.2 We will not be liable for any loss of profit, revenues, anticipated savings, business or investment opportunities, internal management costs or any other indirect or consequential loss. For the avoidance of doubt, multiple claims arising out of (or based on) the same act, error or omission, or series of continuous, or repeated acts, errors or omissions will be considered a single loss.

4.3 Nothing in this Agreement is intended to exclude or restrict any liability that cannot be excluded or restricted by law. 

5. Confidentiality

5.1 When accessing Mindspace TV you may receive Confidential Information which is provided by Us and you must not deal with Our Confidential Information in any way that might prejudice its confidentiality.

5.2 Your obligations in relation to the Confidential Information will continue for as long as the Confidential Information is maintained on a confidential basis by Us. 

5.3 At the end of your access to Mindspace TV, or when earlier directed by Us:

(a) all Confidential Information must be returned to Us, including all copies of the Confidential Information or any extracts or summaries of the Confidential Information that you make; and
(b) you must erase and destroy any copies of any software containing or comprising the Confidential Information in your possession or under your control or that may have been loaded onto a computer possessed or controlled by you.

5.4 The Confidential Information does not include information which:

(a) is generally available in the public domain otherwise than as a result of a breach of this clause by you; or
(b) was known by you prior to Us disclosing the information to you.

5.5 You agree to indemnify Us fully against all liabilities, costs and expenses which We may incur as a direct result of any breach of this clause by you.

5.6 You acknowledge that damages may be an inadequate remedy for breach of this clause and that the We may obtain injunctive relief against you for any breach of this clause.

5.7 The obligations accepted by you under this clause survive termination or expiry of this Agreement.

6. Intellectual Property 

6.1 You acknowledge that we will own all Intellectual Property Rights existing in Mindspace TV. To the extent that any Intellectual Property Rights in respect of Mindspace TV vests in you, you agree to assign all such Intellectual Property Rights to Us with such assignment effective immediately upon the relevant Intellectual Property Rights vesting in you. 

6.2 Any pre-existing Intellectual Property Rights owned by Us before the commencement of this Agreement, will remain vested in Us.

6.3 Any pre-existing Intellectual Property Rights owned by you before the commencement of this Agreement, will remain vested in you.

6.4 We agree to grant you a non-exclusive, non-transferable, royalty free licence to use and reproduce the Intellectual Property Rights in Mindspace TV for the sole purpose of ensuring that you obtain the benefit of Mindspace TV (“IP Licence“). Under this IP Licence you are not permitted to:

(a) sub-licence, transfer, loan or resell content from Mindspace TV;
(b) give away content from Mindspace TV for free except as allowed in clause 6.5;
(c) use the content in general training exercises or reproduced at conferences or distributed to others for professional development; or
(d) claim content from Mindspace TV as your own.

6.5 The IP Licence can be used to share content from MindSpace TV in individual therapy sessions, group therapy sessions, online therapy sessions or emailed directly to an individual for personal use.

7. Force majeure

7.1 We do not have any liability under or may be deemed to be in breach of this Agreement for any delays or failures in performance of this Agreement which result from circumstances beyond Our reasonable control.

7.2 If We are affected by these circumstances we will promptly notify you when such circumstances cause a delay or failure in performance and when they cease to do so.

8. Termination

8.1 We may terminate this Agreement by notice in writing to you, if you:

(a) fail to observe any term of this Agreement; or
(b) fail to rectify a breach, to Our satisfaction following the expiration of 7 days’ notice of the breach being given in writing to you.

8.2 Notwithstanding any other provision of this Agreement, We may terminate this Agreement for any reason by providing you with 2 days’ notice.

9. Applicable Law

9.1 The parties expressly agree that this Agreement will be governed by and interpreted in accordance with the laws of the State of New South Wales.  

10. Your Warranties

10.1 You warrant that:

(a) you are not executing this Agreement as a result of or by reason of or in reliance upon any promise, representation, statement or information of any kind whatever given or offered to you by Us whether in answer to an enquiry or otherwise; and
(b) prior to accessing Mindspace TV, you have made your own independent enquiries and satisfied yourself as to the fitness for purpose of Mindspace TV and, to the extent permitted by law, We make no warranty, promise or representation in relation to Mindspace TV, either expressly or impliedly and any warranties, terms and conditions in relation to the fitness of Mindspace TV for any purpose, whether implied by use, statute or otherwise is, to the extent permitted by law, hereby excluded.

11. Definitions

In these terms and conditions, the following terms have the meanings indicated:

(a) Confidential Information includes any information marked as confidential and any information received or developed by a party, which is not publicly available and relates to processes, equipment and techniques used by the disclosing party in the course of the disclosing party’s business. This includes all information, data, drawings, specifications, documentation, source or object code, designs, construction, workings, functions, features and performance notes, techniques, concepts not reduced to material form, agreements with third parties, schematics and proposals and intentions, technical data and marketing information such as customer lists, financial information and business plans.

(b)Intellectual Property Rights means copyright, trademark, design, patent, semiconductor or circuit layout rights and any other rights whether or not they are registered or registrable, relevant to, among other things, the textual, graphical, audio and other information, content, data or material used by Us in respect to this Agreement.

(c) Loss means any and all loss (including pure financial loss), injury, liability, damage, compensation, claim, demand, expense, interest or cost, including reasonable legal fees, whether arising in tor, contract or otherwise (including costs awarded or incurred) of any kind.

(d) Membership means an ongoing subscription with access to Mindspace TV.

(e) Mindspace TV means all videos, resources and content provided by Us as part of your Membership.

(f) Online means the delivery of Mindspace TV through such means as an online based platform or website.

(g) Price means the amount paid by you for Mindspace TV.

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